Providing Transportation for Social Care Needs

Transportation is one of the largest social needs within rural and low-income areas in our region

By providing bus passes and transportation through Ride Health, we are helping people in our communities get access to services that are not covered by Medicaid. This includes trips to the grocery store, pharmacy, vocational training, court appointments, substance use disorder treatment and support groups, recovery support, and so much more.

Since January 2024, the UNYICN network has provided over 9,000 rides and bus passes for non-emergency medical transportation (NEMT) needs.
Current participating organizations include CASA-Trinity, Huther Doyle, the Institute for Human Services, ROCovery Fitness, and Villa of Hope. New members joining in 2025 include Jordan Health (spring 2025), the Center for Community Alternatives, Delphi Rise, the Father Tracy Advocacy Center, and the Mental Health Association of Rochester (all joining late summer 2025).
The charts below detail the number of rides and bus passes provided by each participating UNYICN member as well as where we stand with this year’s budget spenddown.
To view the interactive dashboard click here.

In July 2024, UNYICN partnered with Ride Health to provide NEMT

Ride Health partners with healthcare organizations and transportation providers to manage transportation benefits, strengthen enterprise transportation programs, and improve access to care and social services for complex populations.

Counties Served by Ride Health

All Ride Health Data (Nov. 1st, 2024 through Nov. 1st, 2025)

CASA_Client_Dashboard_A_Nov24-Nov25

2025 Ride Health Data (January 1st, 2025 through November 1st, 2025)

CASA-YTD_Client_Dashboard-1

Platform User Guide

Healthcare Providers: Click the box below for detailed information on navigating the Ride Health platform. This guide gives information on how to use the platform, patient profiles, submitting trip requests, and the different ride types.

Ride Health Flyers

Click the box below to find client-facing flyers in both Spanish and English to help clients understand what to expect when using Ride Health.

Interested in joining UNYICN partners in providing non-medical transportation services?

First Name
Last Name
Email
Message
The form has been submitted successfully!
There has been some error while submitting the form. Please verify all form fields again.